CARE
Thoughtful care will preserve the colour, structure and character of your handcrafted piece.
Everyday care
- Avoid prolonged contact with water, oils, perfume, cosmetics and rough surfaces.
- Do not overfill; excess weight may alter the silhouette and strain handles or straps.
- Rotate how you carry the piece and handle natural details with care.
Hand-dyed canvas
Keep away from heavy rain and direct heat. If the canvas becomes damp, blot gently with a clean, pale cloth and allow it to dry naturally. Do not scrub, soak or machine wash. Natural variations and gradual patina are part of the piece’s character.
Leather
Wipe lightly with a soft, dry cloth. Use only a specialist neutral leather conditioner after testing it on a discreet area. Avoid alcohol-based cleaners and direct sunlight for extended periods.
Storage
Empty the piece, gently support its shape and store it in its dust bag in a cool, dry place. Keep straps relaxed and avoid stacking heavy objects on top.
Need help?
For advice about a specific mark or repair, contact our customer-care team before attempting intensive cleaning.